FAQ

Welcome to the King Kong UTV FAQ. Below are answers to the most common questions and problems UTV owners run into—plus how we can help.

If you have other questions, please just send it to sales@kingkongutv.com.


Belt issues are typically caused by improper clutching, poor belt alignment, or overheating. We offer full clutch tuning services and can inspect your system to ensure everything is aligned and calibrated properly. Upgrading to a performance belt and venting your clutch housing can also help.
Overheating is often caused by dirty radiators, failed fans, or low coolant levels. We’ll pressure test your system, clean or replace your radiator, and check your thermostat, sensors, and fan operation. Preventative maintenance is key—especially for muddy trail riders.
Every terrain calls for different tuning. For dunes and racing, turbo kits, tunes, and clutching are great upgrades. For trails, low-end torque and suspension comfort matter most. We’ll help build the right setup for your riding style and budget.
Yes! We install customer-supplied parts daily. Just bring them in and we’ll inspect them for fitment and quality before installation. We’ll make sure everything is installed safely and functions correctly.
This is often due to improper wiring or overloaded circuits. We specialize in clean, safe wiring with proper fuse blocks, relays, and power management. Our electrical installs are trail-tested and built to last.
We design and build custom cages in-house, tailored to your exact UTV, riding needs, and style. Whether you want added safety, lower profile, or something that stands out—we’ve got you covered.
Basic maintenance (like oil and filter changes) should be done every 25–50 hours depending on your riding conditions. Belt checks, brake inspections, and fluid flushes should be part of your seasonal maintenance. We offer full service packages to keep your machine trail-ready.

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4/ Describe clearly how to reproduce the issue.

5/ Submit a support ticket at here: https://halosoft.ticksy.com/. Our support team will get back to you soonest, please help us to wait.

Yes. We work directly with most insurance companies for damage repairs. From frame damage to plastics and suspension, we’ll help handle the claim and get your UTV looking and performing like new.
We only recommend and install parts from trusted brands we’ve tested ourselves—like SuperATV, MTS Suspension, Shock Therapy, Dynojet, IBEXX, Trinity Racing, Rugged Radios, and more. If we wouldn’t use it on our own rigs, we won’t put it on yours.
Absolutely. Whether you’re starting from scratch or want to overhaul an existing machine, we offer complete custom builds—including fab work, wiring, suspension, performance tuning, lighting, audio, and more. Built 100% in-house.

Need help with something not listed here?
Call us, shoot us a message, or stop by the shop—we’re always happy to help.

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